Gentle cloud

*DO NOT remove flowers from the basket
*To keep your flowers looking fresh for a longer period of time, keep flower basket in a cool dry, out of direct sunlight and heat
*Keep the flowers fresh by adding small amounts of water in between the
arrangement, to keep hydrated. This will keep flowers fresh longer.

In some instances, our photo may represent an overall theme or look and include a one-of-a-kind vase which cannot be exactly replicated.
Although the actual bouquet may not precisely match the photo, its temperament will. Occasionally, substitutions of flowers and/or containers happen due to weather, seasonality and market conditions which may affect availability. If this is the case with the gift you’ve selected, we will ensure that the style, theme and color scheme of your arrangement is preserved and will only substitute items of equal value or higher value.
If any design elements are of major importance to your order, please include them in the florist instructions at checkout or contact us to ensure availability.

Local Deliveries: We offer hand delivery to Miami-Dade, Broward, and Palm Beach Counties. The delivery fee will be calculated based on the delivery address during the checkout. 

same-day delivery service: We offer same-day delivery for orders placed before 3 pm Eastern Time. To take advantage of this convenient option, simply specify today's date in the delivery date section when placing your order. This way, you can ensure your special delivery arrives promptly and makes the day even more memorable. 

REQUESTS FOR SPECIFIC DELIVERY TIMES: Due to various factors, such as traffic, we cannot assure precise delivery times. However, you can request a delivery time frame by filling in the special instruction box when completing your order. We will make every effort to deliver the arrangement during your preferred Time frame.  also, you are always welcome to send us a message or call us so that one of our team members can handle your request personally.
 
IF THE RECIPIENT IS NOT present: If the recipient is not present during the delivery, we will attempt to contact you by phone, unless you have added special delivery instructions when placing the order. While we do our due diligence to reach you, if we miss you we may leave the delivery in a safe place, such as in a shaded area on the front porch, with building concierge or with a neighbor. a picture proof of the final delivery place will be taken by our driver. We might also leave a message to call to arrange for future delivery.( second delivery fee may apply)
 
THE RECIPIENT MAY BE CONTACTED: We may need to contact the recipient to ensure someone will be home to accept delivery or to confirm the address unless you tell us not to contact them in the special instruction box when completing your order
 
Delivery Confirmation:
As soon as our dedicated team ensures that your beautiful flowers have been safely handed over, we send you a delivery confirmation to provide you with peace of mind. We understand the importance of making sure your special gift reaches its destination, and we're committed to keeping you informed every step of the way